Refund Policy

We want you to be 100% satisfied with your purchase.

If you’re not happy with your order, you may request a return within 14 days of delivery.

To be eligible:

• Item must be unused and in original packaging
• Customer is responsible for return shipping unless item is defective

📧 Contact us at: support@kkpetshop.org

Once approved, refunds will be processed within 3–5 business days.